DBG99's Privacy Policy — Your Data Is Safe

DBG99 (https://dbg99.bet) is a licensed online betting and gaming platform. We place the highest priority on the privacy of our users. This Privacy Policy ("Policy") explains what types of information DBG99 collects, how that information is used, and how we protect your personal data.

This policy applies to the DBG99 website, mobile application, and all related services. By creating or using an account on the DBG99 platform, you agree to the terms of this Privacy Policy.

If you have any questions about this Privacy Policy, please Help Center contact us or email us directly at support@dbg99.bet.

DBG99 only collects information that is necessary to provide our services. The types of data we collect are detailed below:

a) Registration & Identity Information:

• Full Name & Username
• Date of birth (for age verification)
• Email Address
• Mobile Number
• Residential Address
• National ID / Passport number (for KYC verification)

b) Financial Information:

• Payment method details (bKash, Nagad, Rocket number)
• Bank Account Details (where applicable)
• Transaction History

c) Technical Information:

• IP Address & Device Information
• Browser type and version
• Operating System
• Session Logs & Activity History
• Cookies & Similar Tracking Technologies

DBG99 uses the data it collects for the following purposes:

DBG99 will never use your data beyond the purposes stated above. You can opt out of promotional emails or SMS at any time.

DBG99 does not generally share your personal information with third parties. However, data may be shared in the following limited circumstances:

• Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process deposits and withdrawals.
• Game Providers: Minimum data necessary to manage your game session may be shared with third-party game providers.
• Legal Obligation: Information may be disclosed in response to a court order or at the request of a regulatory authority.
• Fraud Prevention: Limited data may be shared with security partners to protect the platform from fraudulent activity.

All third parties that DBG99 works with are contractually required to comply with DBG99's privacy standards and may only use the data they receive for the specified purpose.

DBG99 uses industry-leading technology and processes to protect your personal information. Our security measures include:

• 256-bit SSL/TLS Encryption: All data is encrypted when you interact with our website and app.
• Database Encryption: Stored data is kept in encrypted form.
• Two-Factor Authentication (2FA): 2FA is available for added account security.
• Regular Security Audits: Independent experts regularly audit our systems for security.
• Restricted Access Controls: Only authorized personnel are permitted to access data on a need-to-know basis.
• 24/7 Monitoring: Any unusual system activity is detected and flagged immediately.
• Data Backup: Regular secure backups are maintained to prevent data loss.

Please note, however, that no one can guarantee complete security on the internet. You also play a role in keeping your account safe — use a strong password and never share it with anyone.

DBG99 uses cookies to improve your experience on the website. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: These cookies are essential for maintaining your login session and enabling core platform functionality. They cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, theme, etc.).
• Analytics Cookies: Used to understand how users interact with the platform and to improve our services.
• Security Cookies: Used to prevent fraud and unauthorized access.

As a DBG99 user, you have several important rights over your personal data:

• Right to Access: You have the right to request access to any personal information we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request that your information be deleted (unless we are subject to a legal obligation to retain it).
• Right to Restrict Processing: In certain cases, you may request that we restrict the processing of your information.
• Data Portability: You have the right to receive your data in a commonly used, portable format.
• Right to Object: You may object to your information being used for marketing purposes.

To exercise any of these rights, email us at support@dbg99.bet or Help Center contact us. We will respond to your request within 30 days.

DBG99 retains your data only for as long as necessary. The retention periods for different types of information are outlined below:

Upon a request to close your account, all data — except that which we are legally required to retain — will be automatically deleted after the applicable retention period.

DBG99 is intended for users aged 18 and above. We do not knowingly collect or process personal data from minors.

• Age verification is mandatory at the time of registration.
• If a user is found to be under 18, their account will be immediately closed and any collected data will be deleted.
• If a parent or guardian believes their child has created an account, please contact support@dbg99.bet immediately.

DBG99 may update this Privacy Policy from time to time. When changes are made:

• You will be notified by email or via a platform notification before any significant changes take effect.
• The date of the update will be noted at the top of this page.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay informed of the latest changes.

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: support@dbg99.bet
• Help Center: dbg99.bet/help-center
• Response Time: Usually within 24–72 hours