Safe Gaming

At DBG99 Responsible Gaming — keep the fun in control

Betting is entertainment, not a burden. DBG99 always wants you to play with enjoyment, awareness, and within your own limits. This page has all the responsible gambling tools and information you need.

Safe environment
Set Your Own Limits
18+ only
24/7 Support
18+
For Adults Only
24/7
Support center active
5
Voluntary Protection Tools
48 Hours
Minimum self-exclusion period

The Core Pillars of Responsible Gambling

DBG99 values both your wellbeing and your enjoyment equally

Set a Deposit Limit
Decide in advance the maximum amount you'll deposit each day, week, or month. You can set this limit yourself on DBG99, and it takes effect immediately.
Session time control
Set your own time limits for how long you play in a single session. Once that limit is reached, DBG99 will alert you to take a break.
Self-Exclusion
When you feel you need a break, pause or close your account — for as short as 48 hours or permanently.
Reality Check
Periodic pop-up notifications will remind you how long you've been playing and how much you've spent.
Loss Limit
Your session will automatically end if your losses exceed a set amount, helping you avoid larger financial impact.
Professional Support
If you're experiencing addiction or emotional distress, DBG99's support team will assist you directly and connect you with professional help.
01

What does responsible gambling actually mean?

Responsible gaming means treating betting or gaming as a form of entertainment — not a livelihood or source of income. At DBG99, responsible gaming means you make informed decisions, stay within your means, and ensure that playing does not negatively affect your daily life, family, or finances.

Many online betting participants don't always notice when they've crossed the line from healthy entertainment. DBG99 wants every user to set that line for themselves and stick to it. That's why we've built several protective tools into our platform that you can control on your own.

Keep in mind — Winning is never guaranteed. Every bet carries equal odds of winning or losing. Chasing losses by placing more bets is never a wise move.

DBG99's core principles: We believe responsible gaming isn't just about rules — it's our commitment to you. The wellbeing and happiness of every user is our highest priority.

02

Recognising the Signs of Problem Gambling

Problem gambling or betting addiction doesn't always develop overnight — it builds up gradually. Watch out if you notice any of the following signs:

  • Chasing losses by placing bigger and bigger bets to try to win back lost money.
  • Repeatedly failing to cut down or stop betting despite trying.
  • Stealing time away from family, friends, or work to gamble.
  • Taking on debt or spending household money on betting.
  • Hiding betting activity from family.
  • Turning to betting to escape stress, depression, or anxiety.
  • Feeling restless or irritable when not betting.

If you recognize two or more of the signs above in yourself, reach out to the DBG99 Help Center today. We're always here to support you.

03

How to use DBG99's protection tools

Log in to the DBG99 platform and activate any protection tool from your account settings. Here's a step-by-step guide:

1

Log In to Your Account

Log in to your DBG99 account and click the profile icon in the top right corner.

2

Open the "Responsible Gaming" section

Go to your Account Settings and select the "Responsible Gaming" option.

3

Choose Your Preferred Limit

Set a deposit limit, session time, loss limit, or self-exclusion — whichever you need.

4

Save & confirm

Save your limits once set. Deposit limit reductions take effect immediately; increases require a 24-hour waiting period.

5

Contact Support

If you have trouble using the tools yourself, please contact us directly — Help Center Get in touch. We're here to help.

04

Self-Exclusion: Full Details

Self-exclusion is one of DBG99's most powerful protection tools. Whenever you feel you need a break, you can temporarily or permanently deactivate your account yourself.

Self-exclusion period options:

  • 48 Hours — for short breaks
  • 1 Week — take a one-week break
  • 1 Month — for extended breaks
  • 6 Months — for medium-term breaks
  • 1 Year — for long-term breaks
  • Permanent closure — fully closing your account

While self-exclusion is active, accessing your account or creating a new one is not permitted under any circumstances. Promotional communications from us will also be paused during this period.

Once your self-exclusion period ends, your account is not reactivated automatically — you'll need to consciously request to resume. This reduces the risk of returning on impulse.

05

Tips for Building Healthy Betting Habits

Responsible gambling isn't just about setting limits — it's also about building a healthy mindset. The habits below can help:

  • Set your budget first: Decide how much you're willing to spend before each session and stick to that limit no matter what.
  • Keep it as entertainment: Think of betting as entertainment — like watching a film or a match — not as a way to earn money.
  • Don't bet on impulse: Never place a bet when you're angry, frustrated, or under the influence of alcohol.
  • Take regular breaks: Take a break of at least 10–15 minutes every hour.
  • Don't Chase Losses: Chasing losses after a losing streak often leads to even greater losses.
  • Keep track of your balance: Keep regular track of your spending and winnings.
  • Stay open with your family: Feeling like you need to hide your betting activity from family — that's a warning sign.
06

Self-Assessment

Read through the questions below and answer honestly. If you answer "yes" to 3 or more, consider seeking support.

1

Have you ever spent more than your set budget on betting?

2

Have you ever chased losses by placing bigger bets after losing?

3

Has betting caused problems in your relationships with family or at work?

4

Tried to stop betting but couldn't?

5

Have you ever bet to escape stress or depression?

Keep in Mind: These questions are not a clinical diagnosis, but they can serve as an early warning. If you're concerned, reach out to our Help Center We're here for you. DBG99 has your back.

FAQs

Yes. Reducing your deposit limit on DBG99 takes effect immediately. However, increasing your limit requires a 24-hour waiting period to prevent impulsive decisions.

Absolutely. Your account balance remains fully secure during self-exclusion. You can withdraw your funds at the end of the period or by contacting us at any time.

No. DBG99 is strictly for individuals aged 18 and above. Age verification is mandatory at registration, and any account found to belong to a minor will be closed.

DBG99's Help Center Reach out or email us at support@dbg99.bet. Our team can connect you with professional support organisations.

Permanent self-exclusion is a final decision — once activated, the account cannot be reopened. However, if a temporary self-exclusion period ends, you may contact the support team to request reactivation of your account.

Protection Tools

Deposit Limit
Set daily / weekly / monthly limits
Time Limit
Set a daily time limit for how long you'll play
Self-Exclusion
Take a break from 48 hours up to permanently
Reality Check
Enable Regular Reminder Notifications
Use the Tools

Need help?

You're not alone. DBG99's support team is always here for you.

Help Center support@dbg99.bet

Play responsibly, play enjoyably

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